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Zoho reveals significant UK growth as it continues to drive investment

Image: Sridhar Iyengar, MD for Zoho Europe speaking at Zoholics

Zoho, a leading global technology company, continues to drive forwards in the UK announcing 40 per cent YoY growth and significant investment with a new team and office in the past year. Zoho's strategy in the UK is firmly focused on strengthening its presence to support its existing customer base and engage new business. 

Zoho delivers innovative software solutions to help its customers run their businesses, with 55+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools. 

Announced at Zoholics London, Zoho's first customer conference in the UK for three years, Zoho boosts its strategy around Transnational Localism, Zoho's programme to create self-reliant local communities and economies. This sees Zoho building teams with a long-standing Zoho employee as leader and local in-country expertise to drive growth and support local economies.

Zoho recently opened its doors in Bletchley to add to its growing swathe of European offices. It has introduced a new team of sales, customer support and marketing staff including UK Managing Director, Sachin Agrawal, with over twenty years of industry experience. Zoho plans to double its UK team by the end of next year.

Sridhar Iyengar, Managing Director of Zoho Europe commented:

"The UK continues to be a core strategic market for us and has so much untapped growth potential. It is our biggest market in Europe and one in which we have held customers for over twenty years and we are driving to further strengthen our market position here. In a challenging economic landscape we are increasing UK investment and are well positioned to weather the storm.

"In the past 26 years of our operations we have been profitable every year and reinvested in product innovation and development in order to deliver market-leading solutions to rival any player."

Notable UK customer wins or accounts that have expanded significantly in the past year include:

  • ABL Group, a leading independent global energy and marine consultancy, working in energy and oceans to de-risk and drive the energy transition. Using Zoho CRM

  • Reliance High-Tech, the UK's leading independent security technology integrator. Using Zoho One including Zoho Creator

  • Tenet Group, the UK's leading adviser support group. Using Zoho One 

In addition to boosting local teams, Zoho's partner base remains of paramount importance in aiding growth in the UK, assisting with customisations and implementations for customers as well as selling Zoho software itself. In the last year Zoho launched a free online training programme to nurture the local partner ecosystem. It offers further learning and development, and ultimately helps them enable customers to successfully digitise.

Zoho is in a unique position in the industry, being privately owned and owning and managing the entire stack, including data centres.

Iyengar adds, "We have a robust business model. Private ownership enables freedom for a long-term market view and stability, especially in times of economic turmoil. Entire ownership and control of our strategy and solutions means we manage costs and services carefully. We keep our promise of delivering consistent value to customers and partner with them long-term. We have no plans to exit and no plans for mergers or acquisitions. We continue to retain our direction, culture and values - a critical factor for companies when making vendor decisions and a reassurance to our existing customers."

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