Sessions raises $4.5m to power engagement for customer-focused teams

Sessions raises $4.5m to power engagement for customer-focused teams

 

The Bucharest-based startup has created an award-winning communication and collaboration platform that enables customer-focused teams to interact effectively with their customers.

Started in 2020, when the pandemic saw work shift to a predominantly remote environment, founders Radu Negulescu and Radu Tintescu saw an opportunity to upgrade millions of substandard video meetings to highly interactive and engaging ‘Sessions.’

By seamlessly integrating workflows, apps, information, and actions into a single platform, Sessions has redesigned the entire video conferencing experience to focus on efficiency, engagement, and execution for both organizations and their customers.

After winning Product Hunt’s 2021 Work from Anywhere Product of the Year, the company has helped thousands of teams in sales, marketing, and customer success to up their game worldwide.

From sales pitches to product demos; webinars to user research; and training to onboarding, Sessions enables teams to create the right structure; access the right information; deliver the right content; and seamlessly integrate native tools and productivity apps such as Google Drive and Miro, all within the same workspace.

“Everyone is aware of how radically the way we work has been transformed,” says Radu Negulescu, Sessions founder and CEO. “Almost every customer-facing interaction now happens online, but most experiences still lack the structure, energy, information, and interactivity required to be truly powerful. That’s why we’ve set out to turn every substandard video call into a highly valuable ‘Session’ ”.

“The Video Conferencing and Collaboration needs of companies have grown and evolved in the past years, but the tools remained virtually the same" says Dan Lupu, partner at Earlybird. ”These single-purpose instruments create fragmented experiences and can't cover newly emerging, complex use-cases. Sessions offers a unified platform that can efficiently address these needs while providing an engaging experience. Their unique mechanic allows companies to digitally engage with their customers in fluid, meaningful interactions no matter the complexity.”

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