Unmind says it’s time to talk with acquisition of Frankie Health

In celebration of Time to Talk Day, Unmind, the leading provider of workplace mental health solutions, is announcing the launch of Unmind Talk, an innovative new product that aims to change the way employees access mental health and wellbeing support. Unmind Talk is the result of the recent acquisition of Frankie Health, the best-in-class digital platform that connects a global network of mental health practitioners to corporate clients. Unmind supports some of the world’s leading organisations including Uber, Major League Baseball, Nationwide, Standard Chartered, MediaCom and British Airways.

"Today marks a significant milestone in the Unmind journey," said Unmind CEO and Co-founder, Dr Nick Taylor. "Unmind will always advocate that prevention is better than cure, but in order to fulfil our vision and become the most trusted and effective global partner for transforming organisational and employee mental health, we must do more. From the very first days of Unmind, we knew we could drive change by combining the best of science with scalable, digital tools. Extending that further by integrating expert human services allows us to fully support our members through the flow of care, giving them frictionless access to quality practitioners from around the world."

"This is significant and exciting news from Unmind. The fact Unmind Talk uses scalable technology to unlock high-quality human support is a real game-changer. Unmind Talk can play a major part of the flow of care organisations offer – giving people the care they need, at the time and place they need it.” Jonathan Coyles, VP, Major League Baseball

“What a great addition. With Unmind Talk, organisations will be able to bridge the gap between technology and human touch. Exciting news!” Stella Gavinho, Group Head of Wellbeing, Entain

Frankie Health co-founders, James McGann and Seb Poole, along with the rest of the Frankie Health team, will be joining Unmind to continue their mission. “We started Frankie Health to build the future of employee mental health,” said James, “it was so exciting to meet Nick and see that Unmind has the same vision. It’s widely acknowledged that Unmind develops the best-in-class preventative support. Frankie Health has the highest quality global community of therapists and coaches. Combined we can achieve our shared vision of empowering progressive companies and their global workforces.”

“The traditional Employee Assistance Programme (EAP) model is broken,” said Seb. “Despite the growing need for mental health support in the workplace, traditional EAP call centres are often unable to meet the demands of employees. In fact, only 5% of employees phone their EAP's call centre, and 42% of callers are rejected for therapy due to limited sessions and low-quality therapy services. We can make so much more of an impact by providing a modern, progressive solution with easy access to expert practitioners.”

Unmind Talk is different. It ensures that every employee can find a practitioner they can truly connect with, who understands their cultural values, and is available at a time that works for them. Unmind Talk provides access to a diverse selection of fully accredited practitioners in over 50 languages and across every major timezone, all in just four clicks. Employees get a personalised number of sessions coupled with access to Unmind’s existing digital solutions ensuring support doesn’t end when the session does.

For employers, the acquisition puts Unmind in the highly desired category of all-in-one wellbeing solutions. Unmind integrates into the everyday flow of work, catering to the diverse technical needs of global enterprise teams, meeting employees where they’re at. Unmind Talk and the addition of highly qualified experts builds on Unmind’s unwavering grounding in science and clinical expertise, compared to the 95% of mental health apps that lack clinical proof.

The Unmind platform provides organisations with anonymised global data and insights, helping employers drive informed decisions to aid employee wellbeing. Powerful research and analytics join the dots between employee turnover, absenteeism and mental ill-health, empowering businesses to measure, shape and prove the impact of their workplace wellbeing strategy.